Shipping policy

SYMOTA Shipping Policy

 

Thank you for shopping with SYMOTA! Here’s everything you need to know about our shipping process, delivery times, and policies.

1. Processing Time

All SYMOTA products are custom-made to order. Once you place an order, please allow 2-5 business days for processing and printing before your item ships. During peak seasons, processing times may be slightly longer.

2. Shipping Time & Costs

We currently offer free standard shipping on all orders within the United States. International shipping is not available at this time, but we look forward to expanding our shipping options soon!

• U.S. Shipping: Estimated delivery time is 3-7 business days after processing.

• Shipping Costs: Free for all U.S. orders.

Note: Delivery times are estimated and may vary due to unforeseen delays by the carrier.

3. Order Tracking

Once your order ships, we’ll send you a tracking number via email so you can monitor its progress. If you don’t receive tracking details, please reach out to us at [Your Email Address].

4. Lost or Delayed Shipments

While we strive for timely delivery, SYMOTA is not responsible for any delays caused by the carrier. If your package has not arrived within the estimated timeframe, please contact us, and we will work with the carrier to resolve the issue.

5. Undeliverable Packages

If a package is returned to us due to an incorrect address or because it was unclaimed, we will contact you to arrange reshipment. Additional shipping fees may apply.

6. Contact Us

If you have any questions about our shipping policy or need assistance with your order, feel free to reach out to our support team at info.symota@gmail.com

Thank you for choosing SYMOTA! We’re thrilled to bring you unique, custom-made clothing with free shipping across the U.S.